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NAV 2013 R2 Request Reject results error with SMPT

darmaadarmaa Member Posts: 65
edited 2014-09-30 in NAV Three Tier
when I reject a request, below error results:
A DotNet variable has not been instantiated. Attempting to call microsoft.dynamics.nav.smtp.smtpMessage.send in
we use exchange server. so I configured with IP address of Exchange server in SMPT setup. and authentication is Anynomous. What should I do?

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    defiant701defiant701 Member Posts: 79
    you are talking about the smtp setup inside the application, right? Did you also install the outlook add-in?
    Debuggers don't remove bugs, they only show them in slow-motion

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    darmaadarmaa Member Posts: 65
    yeah I`m talking about smtp setup inside the application and didn`t install outlook add-in. must be installed?
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    defiant701defiant701 Member Posts: 79
    Well the .net add-in makes sense cause it's the component that should be instantiated. This add-in runs on the service tier. Please install this and try again.
    Debuggers don't remove bugs, they only show them in slow-motion

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    darmaadarmaa Member Posts: 65
    Thanks defiant701,
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