Sales Credit memo Created via Get Return Receipt Lines

Manish_KumarManish_Kumar Member Posts: 16
edited 2014-04-23 in NAV Three Tier
Hi Everyone,

A wrong sales shipment has been posted by an end user and instead of doing undo shipment ,he created Sales Return order and posted.
Then he created Sales Credit memo Created via Get Return Receipt Lines and posted the Sales Credit memo.

I want to confirm he did correct or not?

And If not ,plz tell how to rectify it?

Thanks in Advance

Comments

  • tinoruijstinoruijs Member Posts: 1,226
    Seems fine to me.

    Tino Ruijs
    Microsoft Dynamics NAV specialist
  • Manish_KumarManish_Kumar Member Posts: 16
    Sir,

    Invoice has not been done and I guess Credit memo is only posted for cancellation of Invoice and Sales Return order is posted when goods are returned without invoicing.

    Please correct If I am wrong?

    My confusion is that when Sales return order is posted then why Credit memo?
  • tinoruijstinoruijs Member Posts: 1,226
    Ok. Invoice was not posted yet. Then it's the wrong way indeed.
    You're right.
    Cancelling the sales shipment was the correct way.
    Now you have a credit memo without a invoice, so I guess you have to post the invoice and then apply the entries.

    Tino Ruijs
    Microsoft Dynamics NAV specialist
  • Manish_KumarManish_Kumar Member Posts: 16
    so After applying entries Invoice will have no effect?
    I mean we can say that now entries applied against that invoice could be considered as cancelled invoice just like posting credit memo after invoicing.
  • tinoruijstinoruijs Member Posts: 1,226
    That's right.

    Tino Ruijs
    Microsoft Dynamics NAV specialist
  • Manish_KumarManish_Kumar Member Posts: 16
    Thank you sir.
    It helped.
  • vivek4121vivek4121 Member Posts: 165
    Hi Manish,

    According to me you have to create an Sales Invoice through Copy Document, and in Copy Document you have mention the Posted Credit Memo. And Mark the "Correction" Field as True on the Sales Invoice Header, and Post the Invoice, it will nullify all the Entries except the ILE.

    And for Undo the wrong Shipment you have to change the "Shipped Qty. Not Returned" Field of ILE to the -ve Qty again as you created the Credit memo through "Get Return Receipt Lines" of Shipment.


    Thanks
    Vivek
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