mibuso.com

Well, as predicted above, this has occurred again. But this time we know the cause. It was a "disk issue" brought on by the "perfect storm" of "user initiated" events. Or as one client says "the loose nut behind the keyboard".

Here's what happened:

A user went to an electrical panel to shutoff power to some machinery on the plant floor. In doign so, they accidently turned of the circuit that supplies power to a UPS in the computer rroom. On of the devices connected to the specific UPS was the disk array holdign the NAV database.

Then for several hours nobody noticed this (or the UPS beeping, etc) and eventually it shut off, bring NAV to a crashing halt.

When we got it back up, the DB was at 100%. But this time we were unable to do a backup and are having to revert back to the last hotcopy.